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DS Managed Solutions Inc. The services that DS Managed Solutions Inc. (the “Company”) provides to you are subject to this Terms of Use (“TOU”). You will hereinafter be referred to as “Customer,” the scope of which definition will include, without limitation, your agents, employers, and employees. This TOU, in addition to any Order Form (as defined below) and any other specific agreement for Company Services (as defined below) between Customer and the Company, represents the complete understanding and agreement between the Company and Customer. Except when expressly agreed to the contrary in writing signed by an authorized representative of the Company, this TOU supersedes any other agreement, whether written, oral, by conduct, or otherwise. THE SUBMISSION OF CUSTOMER’S “ORDER FORM” (WHICH DEFINITION INCLUDES, WITHOUT LIMITATION, THE COMPANY’S ONLINE ORDER FORM, HARD COPY WRITTEN ORDER FORM, AGREEMENTS FOR COMPANY SERVICES, OR TELEPHONE ORDERS), OR CUSTOMER’S USE OF ANY COMPANY SERVICES, WILL IMMEDIATELY AND AUTOMATICALLY CONSTITUTE CUSTOMER’S ACCEPTANCE OF THE TOU AND WILL BIND CUSTOMER TO THE TOU ACCORDINGLY. CUSTOMER REPRESENTS AND WARRANTS THAT CUSTOMER HAS READ THIS TOU THOROUGHLY, HAS HAD SUFFICIENT OPPORTUNITY TO SEEK LEGAL COUNSEL OR HAS WAIVED SUCH OPPORTUNITY, AND THEREFORE CLEARLY UNDERSTANDS AND AGREES TO ALL THE TERMS AND CONDITIONS CONTAINED IN THIS TOU. The Company will provide Company Services to Customer in exchange for fees and full compliance with the following terms and conditions: 1. PROVISION OF COMPANY SERVICES (i) any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting “Customer’s Account” (which definition includes all billing data related to Company Services and the space on the particular Web server that the Company provides to Customer for the purpose of providing Company Services to Customer); b. Amendment of Fees & Charges. The Company may amend the fees and/or charges for any Company Services without prior notice to Customer. d. Maintenance Windows. Customer acknowledges and agrees to the weekly scheduled maintenance windows, which the Company may perform at least every week. Customer understands and agrees that during a scheduled maintenance window, any or all Company Services may be unavailable. Customer further understands and agrees that the Company has the right to conduct an emergency maintenance window at any time, during which any or all Company Services may be unavailable. e. License to Occupy Only. Customer acknowledges that Customer has no real property interest in any equipment space provided to Customer by the Company, and Customer agrees that any such provision of equipment space grants Customer only a license to occupy the equipment space. Payment by Customer for the equipment space does not create or vest in Customer (or in any other party) any leasehold estate, easement, ownership interest, lien, or other proprietary right or interest of any nature in any part of the Company’s premises or facilities including the equipment space. f. Domain Name Registrations. Company Services related to the registration of a domain name is limited to the submission of the registration request to the appropriate registrar. THERE IS NO GUARANTEE, AND THE COMPANY SPECIFICALLY DISCLAIMS ANY SUCH GUARANTEE, THAT A PARTICULAR APPLICATION FOR A DOMAIN NAME WILL BE ACCEPTED, APPROVED, OR REGISTERED. Customer understands and agrees that each individual domain name constitutes a single submission. It is Customer’s sole responsibility to provide accurate information and to notify the appropriate registrar directly, and NOT the Company, about any change to the original information. For country code top-level domain names, Customer acknowledges that the fees are non-refundable, even if the domain name is rejected (because the fee is for the service of submitting the application). Customer understands and acknowledges that each individual registry or registrar may have additional domain registration fees that Customer will have to pay. g. Third Party Services or Products. Customer acknowledges and agrees that any recommendation made by the Company’s employees for services or products ancillary to Company Services are the recommendations of that employee only and not of the Company. The Company does not warrant the integrity or quality of the services or products provided by such third parties. Customer agrees to hold the Company, any third party entity related to the Company (including third party vendors), and the Company’s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and affiliates (herein and hereinafter meaning any company owned by the same parent company, whether partially or wholly) harmless from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of action, including any and all legal fees and expenses arising out of or related to Customer’s reliance on any recommendation made by an employee of the Company regarding services or products ancillary to Company Services. h. The Company’s Right of Refusal & Termination. The Company may, at its sole discretion, refuse Company Services to any Customer (whether potential, new, or existing) and/or terminate the supply of Company Services to Customer immediately, with or without any prior notice, if the Company deems Customer to be in breach of the TOU, notwithstanding that Customer may be in breach of any other agreement by complying with the TOU. 2. USE OF COMPANY SERVICES b. Customer’s Password. Customer agrees to maintain a secure password (“Customer’s Password”) to Customer’s Account, as approved and accepted by the Company. Customer is solely responsible for changing and maintaining Customer’s Password as required to ensure secure access to Customer’s Account. Customer is also solely responsible, and the Company is in no way responsible, for ensuring the confidentiality and secrecy of Customer’s Password. If Customer forgets or loses Customer’s Password or requires a new password, Customer agrees to abide by all the security measures and procedures that the Company may implement and require of Customer, including Customer’s provision to the Company of valid identification, credit card number, or notarized affidavit. Customer understands and agrees that if Customer does not comply with or does not satisfy (in the Company’s sole discretion) the Company’s security and identification verification procedures, then the Company reserves the right to refuse any or all of Customer’s inquiries and/or requests as they relate to Company Services and/or Customer’s Account. c. Ownership of Customer’s Account & Customer’s Web Site. CUSTOMER ACKNOWLEDGES, WARRANTS, AND AGREES THAT THE LEGAL OWNER OF CUSTOMER’S ACCOUNT WILL BE THE INDIVIDUAL, COMPANY, OR ENTITY WHOSE NAME IS LISTED IN THE COMPANY’S DATABASE AS THE OWNER OF CUSTOMER’S ACCOUNT (“ACCOUNT OWNER”). ONLY THE ACCOUNT OWNER MAY MAKE MODIFICATIONS, INCLUDING CHANGE OF OWNERSHIP, TO CUSTOMER’S ACCOUNT, SUBJECT TO THE COMPANY’S WRITTEN CONSENT. CUSTOMER FURTHER ACKNOWLEDGES AND AGREES THAT THE LEGAL OWNER OF THE WEB SITES HOSTED UNDER CUSTOMER’S ACCOUNT WILL BE THE ACCOUNT OWNER, EXCEPT WHERE CUSTOMER’S CUSTOMERS OWN THE WEB SITES. CUSTOMER WILL FULLY COOPERATE WITH AND ABIDE BY ANY AND ALL OF THE COMPANY’S SECURITY MEASURES AND PROCEDURES (INCLUDING CUSTOMER’S PROVISION TO THE COMPANY OF VALID IDENTIFICATION, CREDIT CARD NUMBER, AND/OR NOTARIZED AFFIDAVIT) IN THE EVENT OF ANY CONFLICT WITH REGARDS TO THE OWNERHIP OF CUSTOMER’S ACCOUNT AND/OR WEB SITES. d. Customer’s Lawful and Ethical Use. Customer agrees to use the Company Services as permitted by applicable laws (including, without limitation, local, provincial, state, and federal laws) and in a manner that is not unethical, libelous, or contrary to public or Company policy. e. Customer’s Warranty, Liability, & Indemnification. Customer acknowledges and agrees that the Company will be the sole determinant of whether or not Customer is in breach of the TOU. Customer is solely responsible for any legal liability arising out of, or relating to, Customer’s use of Company Services. Customer represents, warrants, and covenants to the Company that Customer holds the necessary rights to use, or permit to use, any item used through any of the Company Services, and that the use, reproduction, distribution, transmission, or display of any data to the public, and any material to which the public can link or access, or any aspect of Company Services made available to the public through Customer, does NOT and will NOT: (i) violate or potentially violate any right of any third party, including copyrights, patents, trademarks, trade secrets, or other proprietary rights; Furthermore, Customer represents and warrants that Customer is not and has not been designated a suspected terrorist as defined in Executive Order 13224, that Customer is not a party to, associated with, controlled by, or otherwise related in any way to any individual or organization listed in the Annex to Executive order 13224 and all updates thereto. f. Customer’s Prevention of Corruption. Customer must actively endeavor to prevent any corruption of the Company’s systems, including viruses. The Company reserves the right to run anti-virus programs, at the Company’s sole discretion, to minimize potential and actual damages. g. Other Prohibited Conduct. Customer must not commit or permit any reverse engineering, reverse assembling, disassembling, reverse compiling, or decompiling, or any attempt to derive source code from, any prototypes, hardware, software, or other tangible objects provided to Customer by the Company. h. Mandatory Upgrades. If the Company, in its sole discretion, deems Customer or Customer’s Account to be adversely affecting the Company’s server performance or network integrity, or Customer’s Account is consuming use of bandwidth or disk space above the allowance specified in Customer’s particular service package, then the Company may request of Customer, and Customer must comply with such request, to upgrade Customer’s Account to a service package that would, in the Company’s sole discretion, adequately accommodate the use, consumption, and other requirements of Customer’s Account and accommodate the Company’s provision of Company Services to Customer’s Account. Any and all downgrades of service packages are subject to the Company’s sole approval and applicable fees. i. Fixtures & Registration of Personal Property. Customer acknowledges and agrees that any of the Company’s equipment, whether or not physically affixed to any part of the Company’s premises or facilities, will not be construed to be fixtures. For Customer’s own equipment, Customer must register, or cause the lessor of such equipment to register (if applicable), the equipment as Customer’s personal property whenever required by any applicable law, and Customer agrees to pay all taxes levied upon such equipment. j. Other Parties’ Permission & Policies. Customer’s use of networks, computing resources, or other services from other parties is also subject to those parties’ respective permission and usage policies. In the event of any conflict between the usage policies of the other parties and the TOU, the TOU will prevail and Customer will comply with the TOU. k. Domain Name Registrations. Customer agrees that by submitting to the Company an Order Form for domain name registration, Customer represents and warrants that the information submitted therein is true, accurate, and complete, and that any and all future changes to this information will be provided to the appropriate registrar in a timely manner. Customer also acknowledges and agrees that any submission of an Order Form for domain name registration does not confer immunity from objection to either the registration or use of the domain name. l. Other Registry/Registrar Policies. Upon Customer’s registration of a domain name with any registry or registrar, Customer will also be subject to the usage policies of that registry or registrar. In the event of any conflict between the usage policies of the particular registry or registrar and the TOU, the TOU will prevail and Customer will comply with the TOU. 3. CUSTOMER’S ABUSE AND BREACH b. Spamming. Customer understands and acknowledges that the Company has a zero-tolerance policy against the sending of unsolicited bulk emails and/or commercial messages over the Internet (“Spam” or “Spamming”), which definition also includes maintaining an open SMTP policy, engaging in Spamming using the services of another Internet service provider (“ISP”) or Internet presence provider (“IPP”) and referencing in the Spam a web site hosted on the Company’s server, and selling or distributing software on a web site that facilitates Spamming and resides on a server of the Company. Spamming is strictly prohibited under the TOU and is just cause for the Company to terminate this TOU and any and all provision of Company Services to Customer. c. Disciplinary Measures. In the event of Customer’s Abuse, the Company may implement, at the Company’s sole discretion, any disciplinary measure, including warning, suspension, or termination of Customer’s Account and all provision of Company Services to Customer. If Customer has been suspended, and the Company chooses to repeal the suspension, the Company may, at its sole discretion, charge Customer a reconnection charge before the Company provides any further Company Services to Customer. Customer acknowledges and agrees that if a Customer’s Account has been suspended or placed on hold, the Company may redirect visitors of the particular Customer’s web site to the Company’s technical support web page. Customer further agrees to indemnify and hold harmless the Company, any third party entity related to the Company (including third party vendors), and the Company’s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and affiliates from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of action, including any and all legal fees and expenses arising out of or relating to the Company placing Customer’s Account on hold. d. Monitoring. The Company reserves the right, and Customer consents, to the Company monitoring Company Services and the content on Customer’s web site(s) to determine whether or not Customer is using Company Services in compliance with the TOU. However, Customer understands and acknowledges that the Company does not monitor Customer’s communications, activities, or web site content as a general practice, and the Company expressly disclaims that it maintains any such general practice. e. Misclassification. Customer acknowledges that Customer’s activity may be misclassified as Customer’s Abuse. A Customer who believes that Customer’s activity has been misclassified may appeal to the Company’s Technical Support Manager. Determination of whether or not Customer’s activity is indeed Customer’s Abuse is at the Company’s sole discretion. Customer further agrees to hold harmless the Company, any third party entity related to the Company (including third party vendors), and the Company’s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and affiliates from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of action, including any and all legal fees and expenses arising out of or relating to the Company misclassifying Customer’s activities as Customer’s Abuse. f. Breach of the TOU. Customer agrees to report to the Company any breach of the TOU by Customer, any other customer of the Company, or anyone else using Company Services or associated with the Company. If Customer is unsure of whether or not a particular activity constitutes a violation of the TOU, Customer must notify the Company and the Company may make such determination. The final determination of what constitutes breach of the TOU will be at the Company’s sole discretion. g. Civil &/or Criminal Liability for Breach. CUSTOMER ACKNOWLEDGES AND AGREES THAT ANY BREACH OF THE TOU BY CUSTOMER MAY RESULT IN CIVIL ACTION AND/OR CRIMINAL PROSECUTION. h. P2P FileSharing and Video Streaming. NETRACKservers.com prohibits the hosting of any Peer-2-Peer (P2P) or Video Streaming servers. Use of a NETRACKservers.com server as a P2P or Video client, server, relay or proxy, and use of P2P scripts or programs that interfere with service to other users on any server or network. i. IRC Chat Servers. NETRACKservers.com prohibits the hosting of an IRC server, running IRC bots, use of a NETRACKservers.com server as an IRC client or proxy, and use of IRC scripts or programs that interfere with service to other users on any server or network. j. Adult Content. NETRACKservers.com allows hosting of adult content that is legal under Canadian law, provided that it does not meet any of the excluded criteria listed within the ?AUP? (and provided that it does not otherwise violate any of NETRACKservers.com policies. k. Offensive Content. Offensive content is prohibited on the NETRACKservers.com network either published or transmitted via the NETRACKservers.com network. Content which is deemed to be offensive includes but is not limited to material such as: child pornography; excessive violence; harassing content; defamatory or hate speech; promotes illegal products and / or activities l. Suspicious Activities and Attacks. NETRACKservers.com has no obligation to monitor its network services. If suspicious activities are noticed within the network ? NETRACKservers.com has the right to investigate the suspicious activities and act accordingly as it deems appropriate. NETRACKservers.com has the right to disable network services and / or terminate the service if it suspects violations of this AUP or of the Master Service Agreement. Suspension or termination of the service will be executed without first giving notice. If infringements are found through investigations ? the Customer will be charged $1000 per hour in addition to attorney?s fees and related expenses. If attacks occur and in any way cause interference with the NETRACKservers.com network the service will be disabled and / or terminated indefinitely even if the Customer is not at fault. The Customer is held completely responsibility for the use of NETRACKservers.com service which includes; transfer bandwidth and use by unauthorized users and / or hackers. The Customer is ultimately responsible for maintaining security, including disaster recovery systems and backups. NETRACKservers.com is not responsible for data backup or storage ? it is recommended that the Customer perform offsite backup procedures and processes themselves. NETRACKservers.com does not issue refunds for terminating service due to any of the causes specified above. 4. TERMINATION b. Bankruptcy & Insolvency. In the event Customer becomes insolvent or any bankruptcy petition is filed by Customer or any third party against Customer, this TOU will automatically terminate and the Company may immediately terminate Company Services to Customer without prior notice and/or any penalty whatsoever. Customer further consents to the grant of relief from any automatic stay of proceedings against the Company in such event. 5. INDEMNIFICATION 6. LIMITATION OF LIABILITY 7. DISCLAIMER b. Backup of Data & Insurance. CUSTOMER ACKNOWLEDGES AND AGREES THAT IT IS CUSTOMER’S SOLE RESPONSIBILITY, AND THAT COMPANY IS IN NO WAY RESPONSIBLE, FOR THE BACK UP OF CUSTOMER’S DATA AND FOR THE MAINTENANCE OF ADEQUATE INSURANCE IN RELATION TO CUSTOMER’S EQUIPMENT. c. Changes, Modifications, Movement, & No Backup of Data. CUSTOMER AGREES THAT THE COMPANY MAY DISCONTINUE, UPGRADE, REPLACE, MODIFY, CHANGE, OR PHYSICALLY MOVE IN ANY WAY, WITHOUT LIMITATION, ANY SOFTWARE, APPLICATION, PROGRAM, DATA, HARDWARE, EQUIPMENT, OR PORTIONS OR COMPONENTS THEREOF, USED TO PROVIDE CUSTOMER WITH COMPANY SERVICES. CUSTOMER UNDERSTANDS, ACKNOWLEDGES, AND AGREES THAT CERTAIN CHANGES TO COMPANY SERVICES MAY AFFECT THE OPERATION OF CUSTOMER’S PERSONALIZED APPLICATIONS AND CONTENT. THE COMPANY MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDING THE PERFORMANCE, CONDITION, OR EXISTENCE OF ANY OF CUSTOMER’S PERSONALIZED APPLICATIONS AND CONTENT. CUSTOMER ALSO AGREES THAT CUSTOMER IS SOLELY RESPONSIBLE, AND THE COMPANY IS NOT RESPONSIBLE OR LIABLE IN ANY WAY, FOR ANY OF CUSTOMER’S PERSONALIZED APPLICATIONS AND CONTENT, INCLUDING THE MANAGEMENT AND BACKUP OF ANY AND ALL CUSTOMER DATA AND ADEQUATE INSURANCE OF CUSTOMER’S EQUIPMENT. d. Systems Information. THE COMPANY MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, OR VALIDITY OF THE DATA AND/OR INFORMATION AVAILABLE. USE OF INFORMATION OBTAINED FROM OR THROUGH THE COMPANY IS AT THE SOLE RISK OF CUSTOMER. e. Interconnecting Networks Information. CUSTOMER ACKNOWLEDGES THAT THE DATA OR INFORMATION AVAILABLE THROUGH THE INTERCONNECTING NETWORKS MAY NOT BE ACCURATE, AND THAT THE COMPANY HAS NO ABILITY OR AUTHORITY OVER THE DATA OR INFORMATION. THE COMPANY MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, OR VALIDITY OF THE DATA OR INFORMATION RESIDING ON OR PASSING THROUGH THE INTERNCONNECTING NETWORKS. USE OF DATA OR INFORMATION OBTAINED FROM OR THROUGH COMPANY SERVICES IS AT THE SOLE RISK OF CUSTOMER. f. Third Party Licenses. CUSTOMER UNDERSTANDS AND ACKNOWLEDGES THAT THE COMPANY MAKES A REASONABLE EFFORT TO PROVIDE CUSTOMER WITH TECHNOLOGIES, DEVELOPMENTS, AND INNOVATIONS (COLLECTIVELY “TECHNOLOGIES”), PART OF WHICH ARE BEING LICENSED OR CO-BRANDED FROM OR BY THIRD PARTY ENTITIES. HOWEVER, THE COMPANY MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, RELIABILITY, VALIDITY, OR CONTINUED EXISTENCE OF ANY OR ALL ASPECTS OF SUCH TECHNOLOGIES. MOREOVER, THE COMPANY SPECIFICALLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR SUCH TECHNOLOGIES. FURTHERMORE, CUSTOMER WILL NOT HOLD THE COMPANY, ANY THIRD PARTY ENTITY RELATED TO THE COMPANY (INCLUDING THIRD PARTY VENDORS), OR THE COMPANY’S EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES AND AFFILIATES LIABLE IN ANY WAY FOR THE REVOCATION OF ANY LICENSE, WHICH HAS BEEN LICENSED TO THE COMPANY FROM OR BY THIRD PARTIES, THAT RESULTS IN ANY ACTUAL OR POTENTIAL HARM, DAMAGE, COST, EXPENSE, OR OTHERWISE TO CUSTOMER, CUSTOMER’S BUSINESS, CUSTOMER’S AFFILIATES, CUSTOMER’S CUSTOMERS, OR ANYONE OR ANYTHING RELATED TO CUSTOMER. THE USE OF THE TECHNOLOGIES OBTAINED FROM OR THROUGH THE COMPANY, OR ANY OTHER REFERRED THIRD PARTY, WHETHER DIRECTLY OR INDIRECTLY, IS AT THE SOLE RISK OF CUSTOMER. g. Non-Company Products. REGARDING NON-COMPANY PRODUCTS AND SERVICES, ANY MENTION THEREOF, OR ANY STATEMENT RELATED THERETO, BY THE COMPANY, ANY THIRD PARTY ENTITY RELATED TO THE COMPANY (INCLUDING THIRD PARTY VENDORS), OR THE COMPANY’S EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, AND/OR AFFILIATES IS FOR INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE AN ENDORSEMENT OR RECOMMENDATION BY THE COMPANY OR THE INDIVIDUALS AND ENTITIES LISTED IN THIS SECTION. THE COMPANY DISCLAIMS ANY AND ALL LIABILITIES FOR ANY REPRESENTATION OR WARRANTY MADE BY THE VENDORS OF SUCH NON-COMPANY PRODUCTS OR SERVICES. h. The Web Site. THE SERVICES, INFORMATION, AND DATA (COLLECTIVELY THE “INFORMATION”) MADE AVAILABLE ON THE COMPANY’S WEB SITE ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND. THE COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION AND WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY WILL HAVE ABSOLUTELY NO LIABILITY IN CONNECTION WITH THE INFORMATION, INCLUDING ANY LIABILITY FOR DAMAGE TO THE WEB SITE USER’S COMPUTER, ANY HARDWARE, DATA, INFORMATION, MATERIALS, AND BUSINESS RESULTING FROM THE INFORMATION, OR THE LACK OF INFORMATION, AVAILABLE ON THE COMPANY’S WEB SITE. THE COMPANY WILL HAVE NO LIABILITY FOR: 8. PAYMENT b. Payment Due. Customer must ensure that the Company receives full payment for Company Services before the beginning of each Billing Cycle, including the initial Billing Cycle. Customer is solely responsible for ensuring that the Company receives payment before the applicable due date. The Company may, at its sole discretion, decide not to provide Customer with Company Services until the Company receives full payment in advance. d. Overages. The Company may charge Customer for any “Overages,” which includes excessive bandwidth and disk space use (which is any use of bandwidth or disk space above the allowance specified in Customer’s particular service package). Customer is solely responsible for preventing any and all Overages on a daily basis. Customer acknowledges and agrees that the Company has no obligation to warn Customer about any pending or actual Overage. f. Penalties for Delinquent Customer’s Account. A Customer’s Account that is Delinquent may be put on hold and Customer may be prevented from using Customer’s Account. Delinquent Customer’s Account may have visitors redirected from Customer’s web site to the Company’s technical support web page. A Delinquent Customer’s Account that is unpaid for an entire Billing Cycle may, at the Company’s sole discretion, have any or all files archived, purged, or otherwise deleted. Customer’s Account will continue to accrue charges (including interest charges) while Customer’s Account is on hold. g. Reconnection Charge. The Company may charge Customer, and Customer must pay, a reconnection service charge of fifty U.S. dollars (US$50.00) to remove the hold on Customer’s Account and to remove Customer’s Account from Delinquent status. h. Amendments. The Company may amend the fees and/or charges for any of the Company Services without prior notice to Customer. i. Applicable Taxes. The Company will charge Customer, and Customer must pay to the Company, all applicable taxes, including any retroactive tax on past fees or charges (whether already paid or not) in cases where the Company is under a legal obligation to collect such tax from Customer. Customer is solely responsible for any and all other taxes, which Customer is under a legal obligation to pay. 9. CANCELLATION REQUESTS b. Cancellation Request Defined. “Cancellation Request” means Customer’s request, in accordance with this TOU, to the Company to cease the provision of Company Services for the particular Customer’s Account. For a valid Cancellation Request that the Company will deem effective, Customer must make any and all Cancellation Requests according to the following specifications: c. Full Payment Requirement. Customer’s Account must be PAID IN FULL before any Cancellation Request will be considered effective. d. 30-Day Money Back Guarantee. The Company will provide Customer a thirty (30) day money back guarantee. If Customer is not satisfied with Company Services within the first thirty (30) days of receiving Company Services, Customer may request a refund of the fees Customer has paid in advance. The thirty (30) day period will commence on the earlier of the day the Company receives from Customer an Order Form. Any and all setup fees, Overages, other charges, and domain name registration fees are NOT refundable. 10. IP ADDRESSES 11. INTELLECTUAL PROPERTY b. Trademark & Copyright Prohibition. Customer must not, without the Company’s express written consent, use any of the Company’s trademarks, service marks, copyrighted materials, or other intellectual property. c. Misrepresentation. Customer must not, in any way, misrepresent Customer’s relationship with the Company, attempt to pass itself off as the Company, or claim that Customer is the Company. 12. CUSTOMER’S PRIVACY 13. ASSIGNMENT AND AGENTS b. Bound as Principal. Customer agrees that Customer will always be bound as a principal to the TOU even if any contract or service agreement, including any Order Form for domain name registration or web hosting, is executed by an agent of Customer. 14. MINIMUM AGE REQUIREMENT b. Parent or Guardian. Customer understands and acknowledges that any individual under the age of 18 years (“Minor”) must have a parent or guardian accept the TOU in order for the Minor to become a Customer. c. Parent or Guardian Primarily Liable. A parent or guardian who accepts the TOU on behalf of a Minor will be primarily liable for ensuring complete and proper compliance with the TOU, including the timely and full payment of the charges for Company Services. d. Continuation of Parent or Guardian’s Liability. A parent or guardian who accepts the TOU on behalf of a Minor will continue to be primarily liable for the obligations mentioned in the TOU even when the Minor has attained the age of 18, unless the parent or guardian obtains the Company’s express written consent to the contrary. e. Invalid Acceptance (Null & Void). ANY ACCEPTANCE OF THE TOU BY AN INDIVIDUAL UNDER THE AGE OF 18 (MINOR) WILL BE DEEMED INVALID AND THE TOU WILL BE DEEMED NULL AND VOID AS BETWEEN THE COMPANY AND THE MINOR TO THE EXTENT THAT THE COMPANY WILL NOT BE HELD LIABLE IN ANY WAY AS A RESULT OF THE MINOR’S AGE OR LEGAL INCAPACITY OR THE MINOR’S USE OF THE COMPANY SERVICES. 15. GOVERNING LAW AND SEVERABILITY 16. FORCE MAJEURE 17. WAIVER, MODIFICATION, & AMENDMENT 18. INDEPENDENT CONTRACTORS 19. CONSTRUCTION & INTERPRETATION 20. COMPLETE AGREEMENT & EXCLUSIVITY 21. INDEPENDENT LEGAL ADVICE 22. PAYPAL SUBSCRIPTIONS |
